Services

Accessibility

The library building is fully accessible with an entry ramp and automatic doors at the Sydney Street entrance, and an elevator. The library has a wheelchair available for in-library use and a reaching device.

The library collection includes alternate formats such as large print, audiobooks on CD, DAISY format talking books, and downloadable eAudiobooks which can be accessed using the Ontario Library Service Download Centre.       

Click here to access the Ontario Library Service Download Centre.

The library has a partnership with the CNIB and CELA (Centre for Equitable Library Access) that allows public libraries to expand their existing services for patrons with print disabilities. Contact the Adult Information Services department at 613-932-4796 for more information.
 
The library has an assistive technology workstation with a touch screen, screen reading software, print magnification software, a track-ball mouse, large print keyboard and hydraulic height adjustable desk.  The library also has a CCTV reader.  

Service Animals are welcome in the library and in programs. Support persons are welcome to attend programs with their clients. There is no charge for a support person’s attendance.

A Home Library Service is available for those who are physically unable to come to the library due to ill health or disability.

To view our Accessible Customer Service Standards policy CLICK HERE

Would you like to provide us with some feedback regarding accessibility? Please fill out an Accessibility feedback form and return it to the library. Once it has been reviewed, a representative of the library will contact you. CLICK HERE FOR THE FEEDBACK FORM.

Computer Services

The Library has computer workstations with Internet access available for public use. Computers must be reserved at the Information Services department for persons14 years and older. Children 13 and younger may use the computers in the Youth and Children’s department with parental permission. All users must comply with the Library’s Internet and Computer Access Policy. 

 Click here for the Internet and Computer Access Policy.

Printing from the Internet is available for a nominal fee. Free wireless internet access is available throughout the Library.

Local History

The Cornwall room is intended for archival storage of books, photographs and papers which have local or regional content and require special protection.The library has microfilm readers and a digital microfilm scanner with print capability.  For access to the microfilm readers please book in advance by calling Information Services at 613-932-4796.

Reference and Reader’s Advisory

The Information Services Department and Youth and Children’s Services staff will assist in finding materials needed for projects or for personal interest. The staff will gladly suggest books for your reading pleasure.

Library Business Services

Services available for a reasonable cost include: